Top 5 Reasons Customers Choose the FONALITY Business Phone System
#1 Call center features for everyone
You don’t need an official call center to benefit from call center features like call queues, call recording and agent coaching tools. That’s why we bundle call center features in with every solution we sell.
#2 Flexible deployment and payment options
We understand that every business is different, so we offer a variety of deployment and payment options to suit exactly what you need. In the closet or in the cloud, it’s up to you.
#3 Best retention rate in the industry
We have a 0% net customer churn rate, meaning our customers are very satisfied (or as they would say, ecstatic) with our service and continue to rely on us every day as a trusted business advisor.
#4 More than just talk.
Our Heads Up Display™ collaboration application brings all the tools that connect your employees into one easy-to-use web-based portal.
#5 We live in the apps you live in
No one application can solve all problems. While business applications are designed to solve specific business process or information related problems, engagement with customers and partners requires communication tools that are unified with your systems of record and the applications that your user constituents live in to maximize your business impact. This is where we shine.
Why FONALITY?
• Provide better customer service • Powerful sales tool • Save employee time • High level voice quality • 30,000 systems already installed • Most advanced “included” features in industry | • Find me/follow m e– Never miss another call • Built-in chat • Add “Call Me” hyperlinks to web pages • Voicemail transcription – read your voicemails! • Totally flexible solutions • Surprisingly affordable |
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