IT Support for Business
Monitor – Manage – Maintain
Whether you use your own equipment in your own office, or we install our equipment in your space, or we use our equipment in our highly secure Level IV facility, our service expertise will enable you to do what you do best, even better.
24x7 Monitoring & Proactive Management
24x7 Unlimited Technical & Onsite Support
Data Backup Management
Desktop & Device Management
Co-Sourced / Co-Managed IT Support
An I.T. Executive’s Best Friend
If you thought the goal of a managed IT service provider was to replace you, you could not be more mistaken. The IT executive at the typical small to mid-sized business today faces challenges that grow exponentially and our true goal is to provide you with the tools you need to overcome them. We have a team of over 30 engineers, with people certified in virtually every specialty you could want, in addition to our 24 x 7 x 365 helpdesk and field support teams. Our executive team, including Solutions Architects, is also ready to help you prepare for immediate or staged upgrades, and dealing with tricky situations before they become serious problems.
“Co-Sourcing / Co-Managing”: combining the resources of multiple entities.”
Give us a call today and we can discuss our “ala carte menu of services” for you to evaluate and choose.
- 24 x 7 x 365 Network Monitoring
- Preventative Maintenance
- Backup Management
- Level 1 Help Desk & Ticketing
- Helpdesk Software as a Service
- Managed IT Security
- Dedicated Service Teams
- Compliance Monitoring
- Strategic Planning
With over 90% of customers happy with our service, DynaSis is proud to offer satisfaction rates well above industry averages. You can see for yourself in our latest satisfaction scores, updated in real time, right here…
Expert, responsive, and friendly, our staff forms the foundation for premier IT service.
Great Customer Service
Our well-coordinated layers of oversight and guidance produce a superior customer experience.
We hire people with industry experience and technical certifications. You don’t have time to mess around and we understand uptime is paramount.
Call us and you will speak to a live person right away.
Our team is large enough to provide all the IT resources you’ll need, and small enough to develop a deep understanding of your business, your people, and your network.
Our Approach is Innovative & Complete
» Solution Designers
» Project Management
» Professional Services
Technical Account Manager
» Client Advocate
» Budgets & Technology Roadmap
» Monitor Service Delivery
24/7/365 Help Desk
» Fast Response
» Avg Response Time 30 Minutes or Less
» Certified Technicians
» 4 hour Mission Critical Response
» Trained & Certified Engineers
» 24x7x365 Availability
Network Operation Center
» 24x7x365 Monitoring
» Proactive Management
» Managed Backups & Security
» 99.999% Uptime
» Cloud Enabled and Available
» Dynamically Scalable
Full Data & Application Backup
» Dedicated Team
» Continuous Monitoring
» Routine Backup Auditing
Our Detailed Reporting
Transparency Through Reporting: Customer Service Dashboard Report (CSD)
We believe in regular reporting on both our service performance and your network, so every month we deliver a CSD Report directly to your inbox, giving you both a high-level overview for executives, and fine-grained details so technicians can drill down and assess. This information gives you a thorough look at how we are managing your network and assures that we will identify potential problems before they happen.
Fixed Predictable Costs
Fewer Service Calls
“We didn’t have a huge capital expense up front. DynaSis purchased and maintains the infrastructure and guarantees us the best technology available for a fixed monthly cost. Considering we operate on a strict budget, the monthly fee is perfect for our situation.” On a scale of 1 to 10, with 10 being the highest, Holbrook says she gives DynaSis “at least a ’9” and would definitely recommend them to someone else.
Michelle Holbrook (External Affairs Manager, ECG-Electric Companies of Georgia)
Want to Learn More?
Contact us today and see how DynaSis can help with your IT and allow you to focus on running your business.