By the DynaSis Team

When we speak with companies for the first time, one activity we always suggest is an IT Assessment. Unless a firm has recently had an assessment—or is so well organized and disciplined that it’s systems and network are always up to date and running at peak condition—an IT Assessment can be an instrumental planning tool.

Yet, some business leaders don’t understand the value of an IT Assessment, or they are worried it will be too disruptive to their business. Others are concerned that the true purpose of the assessment is to sell them expensive upgrades they cannot afford.

If you have refused an offer of an IT Assessment for these or other reasons, and you have never experienced the benefits of an IT assessment, we hope you will read this article. In the rapidly evolving world of technology, firms simply cannot decide where they want to go, and then plan to go there in a cost-effective, practical fashion, until they have had an IT Assessment.

Many companies work with technology every day without any idea of the condition of their IT networks and whether their systems are functioning at an optimal, or even an acceptable level. Most do not fully know what IT assets (hardware and software) are in use. Without this information, a business decision maker cannot possibly prioritize and manage the technology initiatives that minimize downtime, security holes and other operating problems. An IT Assessment provides exactly the insight and visibility that organizations need to gain this knowledge and prepare for a brighter technology future.

As was pointed out in a recent article on IT complexity and reliability (an interesting, if fairly high-level read): “Since it is impossible to avoid failures in IT systems, modern IT operations strive to minimize the impact of failure by increasing the responsiveness of systems (i.e. automatic failover) and people (i.e. incident response) when problems arise.”

There is no better way to start the process of increasing system responsiveness, and to gain beneficial insight into the problems that affect people (and are caused by them), than with an IT Assessment. Best of all, the most proficient Managed IT Service providers can conduct an IT assessment with minimal disruption to the workforce or corporate operations. Much of the information gathering can be handled by running an assessment tool that only collects system and inventory information and does not collect any company data, causing little to no system impact.

DynaSis recently released a white paper entitled “The Value of an IT Assessment.” It offers more information on how organizations benefit from IT Assessments and details what they should expect when they engage in them. We invite you to read it at your convenience.

DynaSis has been providing managed IT support services to Metro Atlanta’s small to midsized businesses since 1992. We provide Availability—making sure your network is up and running; Mobility— allowing your employees world-wide access to your network; and Security—as an Internet security company, we resolve “issues” before they grow into problems. If you want to learn more, please visit www.DynaSis.com, or call us at 678.218.1769.

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By the DynaSis Team

Of the many sources of organizational risk that business leaders envision, printers likely aren’t one of them. Admittedly, one could run out of paper or toner/ink right before printing a major presentation for a customer. But other than that, how much risk can a printer pose? In today’s connected environment, the answer is “a lot.”

If your printers are networked, which means employees can send jobs to them from their desks or devices, then your printer is tied in with your network, and anyone who can access your printer can access your network. If you are thinking, “but my printer isn’t connected to the Internet, so how could someone gain access?” think again.

If your personnel connect to the Internet, and they connect to your printers, then the two are tied together. Furthermore, some printers automatically send and receive information, such as driver updates, across the Internet without anyone’s knowledge. That creates an additional layer of vulnerability.

Another way your printer can expose you to risk is through storage. Do your printers have the ability to store jobs for later printing? If so, they can (and likely do) retain information after the fact. Most printers have a “cache” for storing information, if not a designated hard drive, and unless someone clears it, the information is there for the taking.

Even assuming no one steals data from the printer while it is at your office, what happens when you sell or trade the printer? Even if the drives and caches are wiped, in some cases it is possible to lift data images off drums and other printer components.

Protecting your printing transmissions and data is beyond the scope of this article, but we can refer you to a few good tips. Rather, our objective here is bigger. Your office printer is a concern, but it is just one example of how “risks” are all around business owners today, often in the most unexpected places. Savvy cybercriminals know this, and they are learning how to penetrate companies in odd ways, such as through a printer-driver update link that may not be detected by the “average” firewall.

We are not suggesting that business owners be cognizant of all these risks, themselves. We’re not even suggesting that they should take action to avoid all of them. Rather, business owners must be keenly aware that business risks can be anywhere and everywhere, and they must take prudent, considered action as risk relates to technology. That means:

• Hire qualified professionals (either in-house or as part of a managed IT services agreement) to perform extensive, meaningful technology assessments.
• Work with competent IT support partners who can help identify and prioritize the risks revealed by those technology assessments.
• Spend the time, money and effort to remediate or defend against the risks the business owner determines are unacceptable.
• Finally, develop a plan for addressing the damage from risks the business owner decides to tolerate, because at some point, that damage will occur.

To do anything less is to admit defeat. In that case, we recommend the business owner start planning an exit strategy, because that’s what he or she will need, next.

DynaSis has been Atlanta’s premier IT support services provider for more than 23 years. As an IT company working with small to midsized businesses (10 to 150+ users), DynaSis has developed a unique 12-layer approach to network threat protection, ransomware prevention and crypto virus threat elimination. The DynaSis Business Cloud functions through a highly secure environment with full real-time data backup. Please contact us at 678.218.1769 or visit our website at www.DynaSis.com.