Alpharetta, Georgia – August 30, 2012 – DynaSis, Atlanta’s premier provider of IT services and support for small and medium businesses (SMBs), today announced it will be providing turn-key IT services and support for Conway Data, Inc. a global data, media and communications services provider. DynaSis will be providing its 24/7/365 Digital Veins IT service, website hosting with backup/failover support, and infrastructure upgrades for the international powerhouse.
“DynaSis provided the best overall solution for us,” said Gary Nickerson, Digital Team Leader for Conway Data. “We wanted a vendor that could be a one-stop shop, and the team at DynaSis bent over backwards to provide the information we needed. We looked at 10 different vendors, and they were by far the strongest candidate.”
Conway Data’s search for a new IT service provider was propelled by the desire to update aging network hardware and other infrastructure elements and transition its six websites from in-house servers to a more reliable, fully protected cloud solution. At the same time, Conway wanted to replace its inefficient tape backup solution with a more functional alternative and achieve round-the-clock support for its desktops and servers, both physical and virtual. “24/7/365 support was very important for us, especially for our servers,” said Nickerson, “Many of the vendors we evaluated were not set up to do that.”
After installing Digital Veins and creating full image backups for Conway Data with its Boomerang backup service, DynaSis will transition Conway Data’s website to being hosted in the cloud at DynaSis’ world-class data centers with redundant backup and failover support. DynaSis will also assist with key infrastructure upgrades and work with Conway Data to help it isolate data that should be archived for long-term storage.
“Conway Data is like many progressive organizations—they have advanced business systems, but don’t have a partner that can ensure their IT solutions operate at the same level of sophistication,” said Ried Thiel, DynaSis’ Chief Information Officer. “We look forward to being that partner to Conway Data, helping them better leverage the benefits of technology while reaping maximum ROI.”
About Conway Data, Inc.
Founded by noted aeronautical engineer and economic development leader McKinley Conway in 1954, Conway Data serves as a vital link around the world between Corporate Facility Planners, Area Developers and Service Providers. Among its accomplishments, Conway Data helped found and currently manages the Industrial Asset Management Council (IAMC). The company also publishes Site Selection, an award-winning magazine with a 50+% share of its market: corporate real estate strategy and area economic development. For more information, contact Gary Nickerson at gary.nickerson@conway.com or visit www.siteselection.com.
About DynaSis
DynaSis is a managed IT service provider for small and medium-sized businesses in Atlanta, Georgia. DynaSis specializes in offering on-premise and on-demand managed IT service plans, managed hosting and professional equipment installation. For more information about DynaSis’ services visit www.dynasis.com.
Although Microsoft recognizes thousands of partners across their channel worldwide, only 30,000 (just 5%) of those partners have attained a high enough degree of proficiency to distinguish themselves with a Microsoft competency.
DynaSis is proud of our long-standing relationship with Microsoft and our distinguished status in numerous programs throughout our more than a decade-long relationship.
Recently Microsoft updated their partner program again with the introduction of market-driven as opposed to product focused programs. Because of the investments we have already made in our business, attaining both the Midmarket and Small Business Solution Provider competencies came naturally to DynaSis.
Historically Microsoft and its partners have focused the majority of their efforts on the enterprise space. These new market-driven programs come in recognition of what we at DynaSis already know – that the expanding midmarket business segment represents a significant growth opportunity for our economy but that midmarket businesses have unique IT needs and infrastructure requirements that differentiate them from their large enterprise neighbors.
One area of differentiation is the cloud. More and more midmarket companies are recognizing the strategic value that cloud solutions can provide to their businesses. Microsoft reinvented its certification program to support this shift and to recognize only those partners, like DynaSis, with skills aligned to the latest technology innovations.
We’re proud of our accomplishments and hope that they’ll help reinforce your confidence in our organization.
DynaSis’ deep understanding of midmarket business processes, infrastructure needs, and future growth coupled with our expertise on the most current Microsoft desktop, business-management, and server technologies, make us uniquely qualified to help address the challenges of your midmarket organization.
Alpharetta, Georgia – May 8, 2012 – DynaSis, Atlanta’s premier provider of IT services and support for small and medium businesses (SMBs), today announced its new Zero-Impact Network Assessment Service. Using powerful, automated tools running on the network, DynaSis maps corporate networks and their devices and identifies points of weakness or misconfiguration in only a few hours, with no impact on network or system performance.
“Network Assessments are an essential step in resolving congestion, detecting violations such as rogue access points and identifying problems with configuration, security and other weaknesses,” said Ried Thiel, Director of CIO Services for DynaSis. “Yet, many companies—especially SMBs—either don’t understand the importance of Network Assessments or are hesitant to do them because of the days of disruption some methods cause in the past. Our automated solution runs via a DynaSis laptop connection to the network, and all operations take place in the background with no network degradation. Users don’t even know the assessment is being conducted.”
DynaSis’ Network Assessment service is fully secure, does not harvest or transmit sensitive data, and leaves no traces on the network. After completion, DynaSis analyzes the assessment results and develops a comprehensive report identifying network issues and weak spots, with recommendations for necessary upgrades and, if requested, suggestions for improvements or expansions. Report highlights include:
“Over time, as network configurations change, or users and devices are added or deleted, problems slip into the network undetected,” says Thiel. “Many companies unwittingly have network issues that create persistent network degradation or even expose business assets to assault. A Network Assessment is the first step in correcting these and other problems.”
Alpharetta, Georgia – March 15, 2012 – DynaSis, Atlanta’s premier provider of IT services and support for small and medium businesses (SMBs), announced today it will offer Cloud Readiness Assessments as a service to new and existing customers. A Cloud Readiness Assessment is a powerful tool that provides insight into where cloud computing is most appropriate and valuable for a business.
“Leading technology experts including General Keith Alexander, head of both the National Security Agency and the U.S. Cyber Command, have stated that when properly implemented, cloud computing is more secure and offers greater business benefits than on-premise infrastructure,” said Ried Theil, Director of CIO Services for DynaSis. “It’s that ‘getting it right’ challenge that stymies many implementations. That’s what our Cloud Readiness Assessment is designed to overcome.”
The assessment explores opportunities for maximizing cloud computing, makes the business case for it and computes the participating company’s anticipated cloud ROI. The assessments also evaluate application compatibility and explore infrastructure issues that may make the transition more complex or require special handling.
DynaSis’ Cloud Readiness Assessments are planned and executed by a “1+1” team consisting of a DynaSis cloud expert and a knowledgeable company insider. The team runs the project with the input and involvement of stakeholders such as business and technical decision makers and application owners. The initial process, during which 75% of the assessment is completed, usually takes one day and is performed at the company’s site. Additional research offsite completes the process, after which DynaSis delivers its findings.
“A Cloud Readiness Assessment helps define the synergies between a company’s business processes and cloud environments,” says Theil. “It creates a roadmap of possibilities, scoped and prioritized by business objectives, and clearly highlights the projected risks, benefits and costs for the company considering cloud adoption.”
Alpharetta, Georgia – January 31, 2012 – DynaSis, Atlanta’s premier provider of IT services and support for small and medium businesses (SMBs), today announced it is adding Vu Telepresence® to its roster of business-boosting services. Vu Telepresence enables any company with a standard broadband Internet connection to conduct HD-quality videoconferences with customers, colleagues and vendors.
“We are constantly seeking innovative solutions to enhance our clients’ business success, and Vu Telepresence is one of those solutions,” said DynaSis Executive Vice President Chas Arnold. “Vu Telepresence includes everything our clients need to conduct remote face-to-face conversations—with document and application-window sharing and session recording—yet it’s affordable and uncomplicated to setup and run.”
What makes the Vu Telepresence system especially intriguing is its VirtualFacets compression technology, which supports the two-way exchange of HD video without the need for a dedicated, ultra-high-speed connection or special cabling. This means even the smallest office with only an ordinary broadband connection can leverage the benefits of professional-quality, crystal-clear video and audio that is usually available only through dedicated conferencing centers or in larger firms.
Vu Telepresence supports connections with up to five locations and can record 1500 hours of session time. The heart of the solution is the VU Media Control Unit, which clients simply plug into their broadband connections. The system also includes a performance matched camera with remote pan, tilt, and zoom. Vu Telepresence also offers a built-in Rich Web Client, so companies using Vu Telepresence can even host callers that do not have a VU unit.
“With the DynaSis’ hardware-as-a-service delivery model, our customers can lease the VU Media Control Unit from us for a nominal monthly fee, which includes our signature 24/7/365 support and maintenance,” says Arnold. “We’re tremendously excited about the potential this product has to enrich our clients’ business environments, connecting them with customers and associates without the need to travel.”
About DynaSis
DynaSis is a managed IT service provider for small and medium sized businesses in Atlanta, Georgia. DynaSis specializes in offering on-premise and on-demand managed IT service plans, managed hosting and professional equipment installation. For more information about DynaSis services visit www.dynasis.com.
Alpharetta, Georgia – January 4, 2012 – DynaSis, Atlanta’s premier provider of IT services and support for small and medium businesses (SMBs), announced today that LPS Laboratories, a division of Illinois Tool Works Inc. U.S. manufacturer of chemicals for industrial, aerospace, military and telecommunications facilities worldwide, has signed an agreement with DynaSis for its Digital Veins service.
Digital Veins is DynaSis' proactive IT monitoring and maintenance solution that provides 24/7/365 oversight, problem resolution and disruption prevention. Under the terms of the agreement, DynaSis will provide fully managed service for LPS on-premise equipment as well as round-the-clock Help Desk support for its workers.
“In addition to its headquarters in Atlanta, LPS has a large dispersed workforce, making remote support and problem resolution essential to its operations," says DynaSis President Dave Moorman. "With Digital Veins, it doesn't matter where or in what time zone their workers are stationed. If a problem or a question arises, there is always someone available to help."
LPS selected DynaSis after a detailed search of providers that specialize in servicing companies of equivalent size to LPS. "We narrowed it down to DynaSis as the best solution to provide the services we needed," says LPS Operations Manager Andrew Lisska. "It is very important to us that they can remotely resolve problems."
In contracting for Digital Veins, LPS is replacing its internal Help Desk solution with DynaSis 24/7/365 service, as well. "Our internal Help Desk took several days to fix problems; we’re looking to DynaSis to help resolve those things much faster," says Lisska.
About LPS Laboratories
LPS Laboratories was founded in 1961 when LPS 1® Greaseless Lubricant was first introduced. Since that time, LPS Laboratories has provided convenience-packaged maintenance chemicals to industrial, aerospace, military and telecommunications facilities world-wide. In 1999, LPS was acquired by Illinois Tool Works (ITW), of Chicago, Illinois, a 18 billion-dollar specialty products and technology company with nearly 100 years of diversified manufacturing history. LPS' world headquarters is located in Tucker, GA. For more information, visit www.lpslabs.com.
About DynaSis
DynaSis is a managed IT service provider for small and medium sized businesses in Atlanta, Georgia. DynaSis specializes in offering on-premise and on-demand managed IT service plans, managed hosting and professional equipment installation. For more information about DynaSis services visit www.dynasis.com.
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Alpharetta, Georgia – December 15, 2011 – DynaSis, Atlanta’s premier provider of IT services and support for small and medium businesses (SMBs), today announced a new go-to-market program with Citrix Systems, Inc. For the program, DynaSis and Citrix will co-promote the firm's combined workshifting solution. DynaSis was one of the first Citrix Service Providers that Citrix chose to participate in the pilot program, which includes joint marketing and demand generation programs.
Workshifting, where companies enable their employees to work 24/7/365, from any location on any Internet-connected device, is a concept that is sweeping the globe, driven largely by the widespread adoption of mobile devices and workers' desire to perform business tasks outside office hours.
"A 2011 survey* of mobile workers found that 83% check business email after work, and 66% take a work-related device on vacation," said DynaSis President Dave Moorman. "Highly secure, reliable solutions such as ITility by DynaSis and Citrix give businesses the confidence to encourage this work outside the office, which is a win for everyone. During disruptive weather events and other natural disasters, workshifting can be a corporate lifesaver."
"In a recent Citrix survey, we determined that companies supporting workshifting enjoy strong (30%) productivity gains, but 62% of firms are not prepared to manage such efforts, especially on personal devices," said Calvin Hsu, Senior Director, product marketing, Citrix. "By partnering with our most experienced, trusted resellers, Citrix hopes to educate business owners and increase their comfort level with easy, secure solutions that support workshifting. We were pleased to invite DynaSis to be among the first partners in this effort."
"DynaSis has been a partner with Citrix since 1995 and launched our cloud-based ITility by DynaSis solution in 2006," said Moorman. "With ITility by DynaSis, we host our clients' data, as well as email and other applications, securely in the cloud. We have always used Citrix XenApp for the remote user interface, and our customers love it and trust it. Increasingly, our clients are leveraging ITility by DynaSis with Citrix for work-shifting to increase worker satisfaction and corporate productivity. It's a natural fit for Citrix and DynaSis to promote this effort."
About Citrix Systems, Inc.
Citrix Systems, Inc. (NASDAQ:CTXS) is a leading provider of virtual computing solutions that help people work and play from anywhere on any device. More than 230,000 enterprises rely on Citrix to create better ways for people, IT and business to work through virtual meetings, desktops and datacenters. Citrix virtualization, networking and cloud solutions deliver over 100 million corporate desktops and touch approximately 75 percent of Internet users each day. Citrix partners with over 10,000 companies in 100 countries. Annual revenue in 2010 was $1.87 billion. Learn more at www.citrix.com.
About DynaSis
DynaSis is a managed IT service provider for small and medium sized businesses in Atlanta, Georgia. DynaSis specializes in offering on-premise and on-demand managed IT service plans, managed hosting and professional equipment installation. For more information about DynaSis services visit www.dynasis.com.
*Third annual Osterman Research Survey, November, 2011.
Alpharetta, Georgia – October 27, 2011 – DynaSis, Atlanta’s premier provider of IT services and support for small and medium businesses (SMBs), today announced a new agreement with Harrington Group, Inc., one of the Southeast's largest and most experienced fire protection engineering consulting and design firms. Under the terms of the agreement, DynaSis' will become Harrington Group's IT Service Provider, including deployment of DynaSis' Digital Veins solution.
Digital Veins is DynaSis' proactive IT monitoring and maintenance service that provides 24/7/365 oversight, problem resolution and disruption prevention. Under the terms of the agreement, DynaSis will also transition Harrington Group to a current-generation backup solution, facilitate infrastructure upgrades for the firm and help position them for a potential transition to a fully cloud-based IT model.
“We’ll be an engaged contributor to their success by bringing them round-the-clock infrastructure maintenance, security and service continuity," said DynaSis President Dave Moorman. "We'll also be making recommendations for hardware and software that is standards-based and will advance their eventual goal of adopting cloud technologies."
Although DynaSis' long history of successfully supporting on-premise equipment is what sealed the deal for Harrington Group, the potential of the cloud—and DynaSis equal proficiency in that arena—were major factors in Harrington Group's decision.
"I waited for a high-quality company providing a full range of services with their own robust, internal service delivery models," said Harrington Group President and CEO Jeff L. Harrington, P.E., FSFPE. "DynaSis has emerged as a leader in this area—and a player in services for the cloud—and can provide all of our needs for the next 10-15 yrs and beyond."
About Harrington Group
Harrington Group, Inc. is an engineering design and consulting firm with offices in metro- Atlanta, Georgia, and Charlotte, North Carolina. Our firm specializes in Fire Protection Engineering, Forensic Engineering and Property Loss Control Consulting. Established in 1986, the firm has grown to become one of the largest and most experienced practices headquartered in the southeast region dedicated to these engineering specialties. For more information, visit www.hgi-fire.com.
About DynaSis
DynaSis is a managed IT service provider for small and medium sized businesses in Atlanta, Georgia. DynaSis specializes in offering on-premise and on-demand managed IT service plans, managed hosting and professional equipment installation. For more information about DynaSis' services, visit www.dynasis.com.
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Alpharetta, Georgia – June 30, 2011 – DynaSis, the premier provider of Atlanta IT support for small businesses, has relocated operations from Roswell to Alpharetta, Georgia. The new office at 950 North Point Parkway is four miles from the previous location and represents a significant improvement in accessibility for both customers and staff.
"With the new office we gain access to high speed fiber – a 100GB connection – allowing for faster throughput to customer data and servers," states Dave Moorman, president of DynaSis. "We have also added private fiber to our downtown data center increasing the speed and thereby enhancing the security of this third offsite data backup location for our clients."
In addition to remote monitoring and support, DynaSis provides secure data backup and disaster recovery for many clients. A new offsite SAN storage array has gone online at the new offices with nightly customer backups now replicating to all three DynaSis locations: Alpharetta, Atlanta and Phoenix.
Better connectivity is also allowing for the creation of an extended telecommuting program for DynaSis staff, a perk during hot and stormy summer months that may help attract some of the help desk, NOC and CIO talent that DynaSis is recruiting. Getting closer to Georgia 400 helps to ease the commute times for staff when they do have to come into the office.
"Now when our employees arrive we’re welcoming them with newly re-engineered work areas that make better use of our office space by allowing for a more collaborative approach," continues Moorman. "Through these and other changes in their work environment, we're able to improve customer service levels while enhancing the overall culture of being a DynaSis employee."