DynaSis, Atlanta’s premier provider of IT services and support for small and medium businesses (SMBs), today announced it has transitioned Atlanta law firm John Foy and Associates to its end-to-end IT monitoring, proactive management and technical support services. With the service, the noted Atlanta law firm is receiving 24/7/365 network and system monitoring and proactive troubleshooting, plus round-the-clock IT support.
“We recognized the need for more robust IT than we had previously―more bench strength,” said John Foy and Associates Administrator Andy Wys. “The structure of DynaSis’ offering appealed to us, and once we agreed to go with them, the transition was very smooth and easy.”
With Digital Veins, expert technicians will continuously monitor and proactively troubleshoot John Foy and Associates’ network and systems at DynaSis’ network operations center (NOC), processing trouble tickets as they are submitted, as well. Should a problem arise that cannot be resolved within four hours, DynaSis will send support technicians onsite. (The majority of DynaSis’ support tickets are resolved within 15 minutes.)
“Like many small, successful businesses, John Foy and Associates’ technology was working fairly well for them before we came on board,” said DynaSis VP, Business Development Chas Arnold. “Management didn’t realize how easy and cost-effective it was to transition to a fully monitored, preventive & proactive IT platform that would boost productivity and reduce the incidence of future problems dramatically.”
To implement Digital Veins, DynaSis technicians installed a small, load-free software agent on each of John Foy and Associates’ machines. The agent connects to and communicates with the DynaSis NOC, enabling computer experts to Secure, monitor and troubleshoot the systems and receive alerts if any evidence of impending trouble occurs, or any performance measurements are out of range.
“In addition to fixing problems that arise, they have already helped us make some improvements, such as helping to free up space for our backups,” said Wys. “DynaSis provides us with peace and comfort.”
About John Foy and Associates
John Foy and Associates was founded in 1999 by Milwaukee native John M. Foy, a graduate of the University of Dayton and Ohio Northern University Claude W. Pettit College of Law. He was admitted to the practice of law in 1993 for the state of Georgia. Foy is admitted to the U.S. District Court Northern District of Georgia and the Supreme Court of Georgia, and is a member of the State Bar of Georgia, the American Association of Justice, the Georgia Trial Lawyers Association, The American Bar Association and the Atlanta Bar Association. The firm's 16 lawyers specialize in representing individuals who have been injured in accidents. They also help clients file claims for Worker's Compensation and Social Security. For more information, visit www.johnfoy.com.
DynaSis is a managed IT service provider for small and medium-sized businesses in Atlanta, Georgia. DynaSis specializes in offering on-premise and on-demand managed IT service plans, managed hosting and professional equipment installation. For more information about DynaSis’ services visit www.dynasis.com.