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By the DynaSis Team

Despite mobility being one of the technology cornerstones for small and midsized businesses (SMBs), many organizations still are not making effective, long-term decisions for their firms. In May, we talked about the ongoing challenges of Bring Your Own Device (BYOD) to the workplace and the importance of having qualified IT support teams or managed IT services providers administer and manage this solution. However, numerous studies indicate that BYOD is not the only component of mobility where SMB owners and decision makers are having a hard time achieving optimal benefit.

Per data from research firm SMB Group, between 55 and 65 percent of SMB owners (depending on organizational size) agree or strongly agree that mobile solutions and services are “critical” to the business. Yet, the researchers also found that many SMB owners do not have a strategic perspective regarding mobile technologies. Following are a few examples:

• According to a Techaisle 2015 SMB Mobility Adoption and Trends survey: More than 80 percent of SMB employees require mobile access to company data, yet many owners remain overwhelmed by issues such as total cost of ownership (46 percent), compliance (44 percent) and integration with desktop, IT and communications infrastructure (37 percent).
• In an SMB Group survey of mobile application selection: For firms with 1 to 100 employees, “ease of use” and “low cost” are the top two criteria for adopting or allowing a mobile app in the workplace. Companies of 100 to 1000 selected ease of use and “integrates well with other applications” as the two top criteria. Neither selected such strategic drivers as “increases productivity and collaboration,” “ease of access and management” or “application security” as top application criteria.
• Per a study by RBC Capital Markets about mobile websites: 67 percent of SMBs do not have a mobile-optimized website, and similar studies show that even fewer use SMS or text messages to reach their partners or customers. The study noted that such low adoption rates could be hurting SMB sales—and even corporate reputation—given the uptake of mobile devices.

From these examples (and others), it’s apparent that SMBs lag behind larger competitors in the mobile arena. The development of the “mobile workplace” was supposed to help level the playing field for smaller companies. Yet, for organizational leaders who don’t have the time, expertise or sense of direction to take advantage of mobile opportunities, the reverse could be true.

What many SMBs need most is a cohesive mobile technology strategy, which is a key, not only to effective mobile adoption but also to mobile risk management. As with so many areas of the business, company leaders are often too wrapped up with daily operational issues to make time for strategic planning.

Having the assistance of an outside resource, such as a managed services provider or IT consulting firm, is often the best way to obtain both resource and expertise for objective planning and decision making. With a strategic plan in place, business leaders can make informed, long-term decisions that support both the organization and its personnel.

DynaSis has been providing managed IT support services to Metro Atlanta’s small to midsized businesses since 1992. We provide Availability – making sure your network is up and running; Mobility – allowing your employees world-wide access to your network; and Security – as an Internet security company, we resolve “issues” before they grow into problems. If you want to learn more, please visit www.DynaSis.com, or call us at 678.218.1769.

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By the DynaSis Team

In today’s IT-driven business world, networks have become the arteries that keep information pumping through a company. Yet, the technology of the networks themselves—what makes them operate most efficiently—is still a mystery to most people who use them. The good news is that there are now monitoring tools that can tunnel through networks, pinpoint their issues and often resolve them without human involvement.

Unfortunately, many companies still don’t use them. A study of 547 US and European-based network and security operations professionals found that 45 percent of IT staffs monitor network and application performance manually, instead of implementing network monitoring tools. As a result:

• Seventy-seven percent accidentally reported incorrect information to management teams.
• Eighty-seven percent reported the cause of a network event they weren’t certain was accurate.
• Seventy-three percent had currently unresolved network events.

This isn’t surprising, because networks are incredibly complex. They are webs of network hardware—firewalls and routers, for example, connected to dozens (if not hundreds) of endpoint devices, from desktop PCs and tablets to printers.

Furthermore, network hardware has become so adept at resolving or bypassing conflicts and other glitches that a few problems might not cause an outage. The issues mount until an outage occurs, at which time IT support staff must unravel a tangled web.

Even the most dedicated IT services experts cannot manage the current generation of networks (and their systems) manually, which is why monitoring tools were developed. They are fast, efficient and inexpensive, and they work with virtually no load on the system. More important for network security, monitoring tools can pinpoint network dangers that are not technically faults, such as unauthorized devices operating on the network.

Minimizing System Slowdowns—and Outages

So, what do monitoring tools do to help with network stability? They identify and monitor all connections and their relevant information and activity. They can also automatically fix a variety of minor problems that impact network speeds—before they become major problems.

To help ensure business health, monitoring tools can identify issues that require manual intervention before they cause an outage. They provide ongoing alerts and reports that properly trained IT solutions professionals can act upon. Any number of elements can cause an outage or significant slowdown, from excessive connection attempts that might indicate malware is attempting to penetrate the corporate firewall to an improperly configured device that an employee slips onto the network. Some can be resolved automatically, but others require attention, and fast.

Of course, like any tool, monitoring tools are most helpful when they are used by a qualified professional. For this reason, business leaders often work with a managed services provider (also called a managed IT services firm)—even when they have an internal IT department—to deploy these tools and follow up on any issues they detect. Such assistance not only reduces the incidence of system downtime dramatically; it also has been proven to free business resources, fostering innovation and a greater competitive edge.

DynaSis has been Atlanta’s premier IT support services provider for more than 23 years. As an IT company working with small to midsized businesses (10 to 150+ users), DynaSis has developed a unique 12-layer approach to network threat protection, ransomware prevention and crypto virus threat elimination. The DynaSis Business Cloud functions through a highly secure environment with full real-time data backup. Please contact us at 678.218.1769 or visit our website at www.DynaSis.com.

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By the DynaSis Team

On Tuesday, June 14, 2016 from 12:00-2:00 pm, the DynaSis Team will host an Open House at its new headquarters, located at 950 North Point Parkway, Suite 300, Alpharetta, Georgia. All of DynaSis customers, partners and associates, as well as local media, are invited to attend. At the event, one of our favorite local barbecue restaurants, ‘cue, will serve a luncheon to all attendees.

DynaSis’ move marks a milestone for our organization, as we have not only doubled our size but also expanded our systems to enhance the IT support and IT services we offer our customers. Recognizing the increasing challenge that small and midsized businesses (SMBs) face in today’s technology-centric, threat-laden landscape, DynaSis has taken significant steps to ensure it will remain the area’s most proactive managed services provider in coming years.

A recent study of IT security among SMBs, conducted by Wakefield Research, found that only 37 percent of IT decision makers felt their organizations were fully prepared to manage IT security and protect against threats. Equally concerning, fewer than 25 percent have a dedicated, in-house cybersecurity team or individual. Improvements we have incorporated into our new facility to directly address these shortfalls for SMBs include:

• New seats in our Network Operations Center and Help Desk departments.
• The addition of 300 percent more monitoring screens for support personnel to view situational awareness data for service delivery.
• A research and development lab and a dedicated training area.
• New, cloud-based IOT (Internet of Things) alarm, access control and surveillance systems.

During the event, visitors will have the opportunity to meet some of the DynaSis Team as we lead guided tours that showcase our new offices and equipment and explain the inner workings of the Managed IT Services model. As a thank-you to the Atlanta community for its years of support, we will also donate $10 to the Atlanta Community Food Bank (ACFB) for every Open House attendee. For the convenience of attendees, we can accept donations of canned and boxed goods and forward them to the ACFB on donors’ behalf.

For more information, or to RSVP, please email events@DynaSis.com

For small to midsized business owners and executives who are concerned about managed IT support services and network threat protection, DynaSis is one company that has been at the forefront since 1992. In this ever evolving world of cybercrime, crypto virus and network access protection have become critical to every company’s security. DynaSis also provides 24 x 7 x 365 outsourced IT services, with its own trained staff for helpdesk, real-time monitoring and the DynaSis Business Cloud, for highly secure data storage and backup. You can find out more by calling us at 678.218.1769, or checking out our website at www.DynaSis.com.

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Alpharetta, Georgia – June 02, 2016 – DynaSis, Atlanta’s premier provider of IT services and support for small and midsized businesses (SMBs), today announced it will host an Open House on Tuesday, June 14, 2016 from 12:00-2:00 pm at its new headquarters (950 North Point Parkway, Suite 300, Alpharetta, Georgia). The event features a complimentary luncheon catered by the local favorite, “homemade everything” barbecue restaurant, ‘cue.

As a thank-you to the Atlanta community for its years of support, DynaSis will donate $10 to the Atlanta Community Food Bank (ACFB) for every attendee of the Open House. During the event, DynaSis team players will lead guided tours where they will showcase DynaSis’ new offices and equipment and explain for attendees the inner workings of the Managed Services model. Visitors will have the opportunity to explore DynaSis’ expanded Network Operations Center and Help Desk departments, its cutting-edge research and development lab, and its new video suite.

“With this move, we not only doubled our size; we also expanded and enhanced our technological support systems,” said DynaSis President Dave Moorman. “Our offices represent state-of-the-art capabilities in the Managed IT Services industry.”

All media personnel and DynaSis customers and partners, as well as any members of the general public interested in technology, are invited to attend. For the convenience of luncheon attendees, DynaSis will also accept donations of canned and boxed goods and forward them to the ACFB on donors’ behalf.

Event Details: DynaSis Open House and Luncheon
When: Tuesday, June 14, 12:00-2:00 pm
Where: 950 North Point Parkway, Suite 300, Alpharetta, GA 30005
RSVP: Events@DynaSis.com

About DynaSis
DynaSis is an Atlanta IT services and cloud computing provider for small and midsized businesses. All of our solutions focus on helping companies achieve the three fundamental IT necessities of the modern business—availability, security and mobility. We specialize in on-demand and on-premise managed IT services, managed cloud infrastructure, desktops and backups, and professional hardware and equipment installation. For more information about DynaSis’ IT support and services, visit www.dynasis.com.

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By the DynaSis Team

Several recent reports have highlighted the growing importance for small and midsized businesses (SMBs) of outsourcing their IT functions. There is also new evidence that SMB owners are actively embracing the use of managed services.

Per a 2015 report from the MSPAlliance, an international association of cloud computing and managed services providers (MSPs), North American firms spend approximately $154 billion annually for managed services. The MSPAlliance also reports that SMBs are at the top of the list, in terms of adoption. Benefits cited by the SMBs contracting for managed IT services include increased operational performance, decreased operational risk, reduced IT costs and accelerated innovation.

The IT solutions offered as managed services range from computing, storage and networking resources to mobility strategy and management, expert, 24/7 support for users, and even telephony services. Some IT support companies offer ongoing monitoring, management and maintenance of the underlying infrastructure (with service guarantees).

The most engaged MSPs also offer IT consulting and strategic planning services to help organizations create roadmaps of upgrades and improvements, maximizing budget while minimizing downtime. With all of these options potentially—but not necessarily—available, SMB decision makers considering managed services must both identify their own priorities and vet their candidates carefully. Following are a few issues to consider.

• Does the technology partner focus on the business goals of its clients when it makes a recommendation? Providers must develop offerings tailored to the client’s business goals rather than recommending a cookie-cutter service plan.
• Does the partner take a long-term view of relationships and act as a trusted advisor? MSPs that see value in ongoing technology roadmaps help their clients be more resilient as market conditions change.
• Is the service portfolio comprehensive? Even if your company is outsourcing only a few functions initially, identifying an MSP that can grow with you will ensure you never have to manage multiple vendors.
• Has the MSP identified and addressed your technology pain points? The most qualified IT partners should perform assessments and make recommendations based upon your vulnerabilities, not just on their strengths.
• Does the MSP value and commit to close communication? If the provider doesn’t offer a timetable for regular meetings with account managers, reports that show the effectiveness of the engagement and periodic formal reviews, you won’t be able to benchmark the value of the relationship to your firm.

In the long run, many organizations find that contracting with an MSP for all IT services is the most cost-effective solution. This is especially true when the provider offers proactive monitoring and problem resolution, which is proven to reduce outages significantly. With virtually all SMB staff requiring computing resources, IT outages quickly become costly based on wasted staff resource alone. When the cost of lost sales and goodwill are factored in, the price tag is even higher. For even the smallest providers, the new reality is that uptime is no longer optional.

Selection of an IT outsourcing company is a very important business decision. For almost a quarter century, Atlanta’s small to mid-sized businesses have relied on DynaSis’ for managed IT services, internet security, and 24 x 7 x 365 helpdesk support. Today, with cybercrime becoming an ever-increasing threat, DynaSis has become an industry leader in network protection and ransomware prevention. Please take a tour through our website at www.DynaSis.com or speak with a technical expert at 678.218.1769.

By the DynaSis Team

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BYOD (bring your own device) is becoming an imperative for businesses. As we discussed recently, it is also one of the chief benefits of cloud computing. Yet, with the FCC and FTC recently announcing a joint investigation into mobile device security, BYOD is not a business practice to be taken lightly.

Statistics indicate many employees will engage in risky mobile behaviors, even with corporate devices. Business owners must develop and maintain a functional mobile security framework and then ensure their IT support team or managed IT services provider has the competency to administer it. It should be flexible enough to accommodate the realities of device usage but strong enough to protect business interests. Following are three key recommendations:

• Protect What Matters Most. Organizations should “compartmentalize” corporate assets so that only workers with a high level of clearance can gain access to the most sensitive materials. (Restricting data behind a cloud-based portal is a good solution; controlling access is an even better one.) Notify all personnel of the policy and remind them of the potential havoc that could ensue if they are careless with data.
• Enable “Lock and Wipe” Functionality. Mobile security solutions managed by an IT solutions firm almost always have the ability to wipe all traces of data from a device. Corporate “portal” solutions offered by managed services providers often go farther—with session wipes after corporate data is accessed from a mobile device. Firms that haven’t yet adopted these protections should at least require workers to enable built-in or provider-based remote lock and wipe features for any personal devices on the corporate network.
• Provide Appropriate Response for Infractions. There should be clear rules separating an inadvertent error, such as losing a phone, from engaging in “hacker-style” behavior. (One example is “jailbreaking,” where the user makes system-level changes, prohibited by the manufacturer, in order to install a third-party application.) For innocent mistakes, the business should encourage the employee to report the problem as soon as it is discovered and provide IT assistance if needed. In the later example, the employee should receive a formal warning—with dismissal a potential outcome.

Using BYOD may blur the lines between personal and corporate life, but that doesn’t mean business leaders can’t redraw them.

DynaSis has been providing managed IT support services to Metro Atlanta’s small to midsized businesses since 1992. We provide Availability – making sure your network is up and running; Mobility – allowing your employees world-wide access to your network; and Security – as an Internet security company, we resolve “issues” before they grow into problems. If you want to learn more, please visit www.DynaSis.com, or call us at 678.218.1769.

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DynaSis, Atlanta’s premier provider of IT services and support for small and midsized businesses (SMBs), today announced it has relocated its Alpharetta headquarters. The new office is located in the same building, at 950 North Point Parkway. To provide continuity and accessibility for its customers, DynaSis was able to move its suite number—Suite 300—to the new location. Prior to the move, DynaSis performed an extensive, high-tech build-out of the new space, which is twice the size of its previous offices.

“We are excited about the operating improvements this move will support, including a new, cloud-based IOT (Internet of Things) alarm, access control and surveillance systems. In addition to the new seats in our Network Operations Center and Help Desk departments, we added 300% more monitoring screens for support personnel to view situational awareness data for our service delivery,” said DynaSis President Dave Moorman. “We also added a research and development lab, a dedicated training area and an employee lounge.”

In addition to IT-focused improvements, DynaSis tripled its meeting and conference areas, including a new video suite that enables personnel to record educational videos and potentially host customer training sessions. The new headquarters also has a larger, more collaborative workspace where teams and their team leaders will work side by side.

DynaSis’ new layout was inspired by the efforts of visionary IT leaders like Steve Jobs and Bill Gates, who foresaw that collaborative workspaces could increase productivity and foster team spirit. Millennials—who already comprise the largest segment of the workforce—particularly appreciate collaborative workspaces, with one survey reporting that 63% consider them optimal. To further inspire its employees to professional excellence, DynaSis also added an employee lounge.

“Our new offices future-proof DynaSis to continue our mission of technology excellence while working as true partners to our customers,” said Moorman. “We look forward to the next quarter-century helping small and midsized businesses develop, sustain and optimize their business technology initiatives.”

About DynaSis
DynaSis is an Atlanta IT services and cloud computing provider for small and midsized businesses. All of our solutions focus on helping companies achieve the three fundamental IT necessities of the modern business—availability, security and mobility. We specialize in on-demand and on-premise managed IT services, managed cloud infrastructure, desktops and backups, and professional hardware and equipment installation. For more information about DynaSis’ IT support and services, visit www.dynasis.com.

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By the DynaSis Team

For many small and midsized business owners, cybersecurity is a maze with no apparent exit. Bad news arrives daily, and “recommended” or “best practices” solutions can differ from one IT solutions provider to the next. As a managed IT services firm that helps companies navigate this maze on a daily basis, we understand how confusing cybersecurity can be. Even so, that doesn’t mean business owners can afford to ignore the threat landscape and hope it will go away. It won’t.

Last week, we read the annual Data Breach Digest from Verizon, an incident report that identifies cyberattack trends. To pinpoint the trend lines, a team of investigators explored more than 500 cybersecurity incidents from 2015 and then analyzed them with data from the two previous years.

Some of the results were unsettling, to say the least.

• Human error is still responsible for a large percentage of data breaches (30% over the past three years). Among breaches caused by human error, phishing (spoofed emails or websites that look real, to which users respond and become infected) accounted for 72% of those breaches.
• Initial compromise is happening the same ways it has for a decade, including email, social media, and infected thumb (USB) drives.
• Perhaps most disturbing, the report found that 80% of all data breaches--even those not officially assigned to human error--involve exploitation of stolen, weak, default or easily guessable passwords.

Since the dawn of corporate computing, experts have been urging companies to require secure passwords—and to teach employees how to keep them safe. The fact that 80% of breaches involve compromised passwords surprised even us.

Human gullibility will never be eliminated, which is why cybercriminals rely upon it. However, organizations can teach employees how to recognize danger—and avoid giving into their gullible natures.

In addition, requiring strong passwords throughout the organization is one of the single easiest steps a business owner can take to secure his firm and its assets. Even if you don’t think you can afford an advanced threat detection and mitigation solution or don’t have the time to conduct a “safe IT practices” training session for personnel, it is business suicide not to enact and enforce a password policy.

If you do not have a password policy, we urge you to create one, now. Issue a memo about passwords with a deadline, and identify a trusted management or IT staffer to follow up and ensure compliance. To get workers excited, sponsor a contest, and offer a gift certificate or other perk to the person with the best password and the one that reaches compliance first.

To help you get started, here are a few pointers:

• Passwords must contain at least eight characters; 14 is even better.
• Passwords must not contain the user name or parts of the user’s full name, such as a first name.
• Passwords must use at least three of the four available character types: lowercase letters, uppercase letters, numbers and symbols.
• Passwords must be changed at least every 90 days, and personnel should receive a task reminder via email, calendar, etc. that won’t go away until they confirm completion.
• Passwords for company resources must not be shared with anyone—even other employees—not should they be transmitted to other devices via email or other method “for safekeeping” or any other reason.
• The firm should have a written, enforced policy that states failure to adhere to password guidelines may result in termination.

Many data storage solutions incorporate strict password policies, and a number of affordable security solutions police them. After you get everyone on board with password management, consider working with an IT consulting or IT support firm to adopt a technology-based enforcement mechanism. It will pay for itself, quickly.

DynaSis has been Atlanta’s premier IT support services provider for more than 23 years. As an IT company working with small to midsized businesses (10 to 150+ users), DynaSis has developed a unique 12-layer approach to network threat protection, ransomware prevention and crypto virus threat elimination. The DynaSis Business Cloud functions through a highly secure environment with full real-time data backup. Please contact us at 678.218.1769 or visit our website at www.DynaSis.com.

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By the DynaSis Team

We have watched with interest what could be called “Storage Wars: Cloud Edition.” In this production, treasure hunters aren’t trying to outbid each other for locked storage containers. Instead, companies are working to figure out how the cloud can help them store and access files for better productivity and mobility. Although the cloud can be powerful for many reasons, one of its greatest benefits is its “anytime, anywhere” nature, which enables remote file access, transfer, storage and backup for personnel using any device with an Internet connection.

Despite this fact, there is no consensus among business decision makers about cloud storage solutions. Adoption of the big mass-marketed services—Dropbox, Google Drive and Microsoft OneDrive—is nearly evenly split (Dropbox leads, at 33%). However, many firms are uncertain if they should trust these services and don’t know if there are other, potentially better, choices.

Here is the scoop: There are numerous options for cloud storage, including custom solutions developed and administered by IT services firms. Some but certainly not all of these are more flexible, intuitive and/or configurable IT solutions than these “Big Three.” Many organizational leaders might assume that all these solutions are similar and use the same basic setup and logic, but that is not true. They differ in cost, security, ease of use, operating design and other variables. As a result, the search for a storage solution can be complicated and should be thorough.

Storage Selection Should Not Be Taken Lightly

Even apparently minor differences can make it more likely that one service creates greater risk exposure than another. File sharing is a prime example. Windows has a built-in mechanism for file sharing that, while not exactly easy to use, optimizes sharing for security over convenience. In short, only administrator-level owners of a folder can configure sharing, and they also decide who can access the folder—and what actions they can take with it.

One of the “Big Three,” which we won’t name, does not work that way for all versions. Its “business” solution has fairly robust sharing controls. However, its “basic” version handles sharing in a messy, risky fashion.

In this version, the folder’s owner (the effective administrator) does not have the ability to customize access. Anyone given access can share the folder with anyone else for viewing or even editing. Those users can take actions, such as moving folders that they do not own, that have serious ramifications. A simple drag and drop action, for example, can automatically break the connections that support folder sharing and synchronizing (populating file changes to all shared members) and no one is the wiser. Undoing the action does not fix the problem, and resending sharing invitations does not repair the synchronization damage.

Yet, 78% of employees in a corporate survey admitted using this version of the service outside of IT approval—and many businesses adopt it organizationally as a low-cost storage solution.

Decision Time

In summary, methodologies for sharing, as well as two other “S Words,” security and synchronization, are very important aspects of file storage. Unless they are configured effectively, they can put corporate assets at risk, not only of data theft but also of damage or loss—a function of data protection, which we talked about last week.  As a result, we urge organizations to work with a reputable IT consulting or IT support company to evaluate, determine and configure the most appropriate storage solution. We don’t have room to provide specific recommendations now, but we’d be happy to “share” them with anyone who gives us a call.

DynaSis is an Atlanta IT services and cloud computing provider for small and midsized businesses. All of our solutions focus on helping companies achieve the three fundamental IT necessities of the modern business—availability, security and mobility. We specialize in on-demand and on-premises managed IT services, managed cloud infrastructure, desktops and backups, and professional hardware and equipment installation. For more information about DynaSis’ IT support and services, visit www.dynasis.com.

By the DynaSis Team

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IT consultants for many firms, whether they promote themselves as IT support companies or managed service providers, will tell you they are going to “monitor and manage” your systems and/or network. Others may say they specialize in “network and systems administration.” As a business owner seeking the most protection for your IT systems—and value for your investment—you likely wonder, what does this mean? Are all these types of services the same? How do they protect me and my company?

These are important questions you should ask of any current or prospective IT provider. To help you evaluate the answers you receive, here is some background.

From a generic perspective, network and system monitoring and management means keeping an eye on your network (and potentially its devices) and your servers or other IT hardware, to enable intervention before or after problems arise. Network and systems administration, generically, means the same thing, although some providers who “administer” do not “monitor.”

For a reactive IT solutions provider, this could mean looking at weekly or monthly logs (reports) of system “error codes” to see if anything might be going wrong. If the provider notes any obvious problems, they might notify the customer and ask if they want follow up (often for an additional fee). Alternately, they might not report the aberration but instead will note it, in case problems occur down the road. Neither of these approaches is cost effective in the long-run, and they also don’t promote system stability.

A proactive managed IT services firm, on the other hand, will likely provide remote monitoring. The service will scan the network and systems for problems, analyzing traffic and other information using advanced processes to identify signs of impending trouble. It will also create alerts for changing conditions, such as the need for system updates. The IT provider’s staff will have access to real-time performance data and can intervene to troubleshoot, respond to alerts and more, which helps to avert serious trouble before it occurs. (We call this issue avoidance.)

Proactive versus reactive IT service is an important distinction, as the examples above show. Some IT providers follow what we call a “break-fix” model—“If it breaks, we will come fix it.” Firms like this are at the far end of the reactive spectrum. They rarely have the ability to perform any automated monitoring or proactive troubleshooting and issue avoidance. Providers such as these may try to minimize the value of proactive services, asserting they are not worth the expense. Some will even mislead potential customers with obscure service descriptions.

In our experience, proactive network and system monitoring can dramatically increase system uptime, more than paying for itself in productivity gains. For small and midsized businesses hoping to grow and thrive, it provides another benefit. Per a study conducted by IT automation firm Kaseya, using remote, automated monitoring tools for both routine tasks and problem avoidance enables personnel to spend more time on strategic projects that drive productivity—and the success of the business.

DynaSis has been providing managed IT support services to Metro Atlanta’s small to midsized businesses since 1992. We provide Availability – making sure your network is up and running; Mobility – allowing your employees world-wide access to your network; and Security – as an Internet security company, we resolve “issues” before they grow into problems. If you want to learn more, please visit www.DynaSis.com, or call us at 678.218.1769.