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91% of Americans use a cellphone regularly. Though that is a huge percentage, it might not come as a surprise.
More importantly, how do the other 9% not use cellphones?
If you asked someone 50 years ago whether they would need to take their telephone everywhere they went, some might have said yes, others would have shrugged apathetically. Today, most people get distraught over leaving their cell phones at home for even a short period of time.
Computer technologies are experiencing the same evolution as cellphones. An entire work environment, your files, applications, and desktop no longer needs to be tethered to an office space. Instead, work can travel wherever you go. If your kids get sick, you can take care of them at home and still be productive. While you might enjoy leaving your work in the office, there is much more freedom in having the ability to work from anywhere, anytime.
Mobile solutions come in many flavors. There is application hosting, server hosting, and hot desking. Some people only need access to one application, while others might need access to dozens.
Application hosting is simple. You take the program that is on your computer and you install it onto a server in a cloud datacenter. After the data is migrated, the application can be accessed on any device at anytime. So if your accountant or CPA is traveling, they can still access Quickbooks and run payroll.
Application hosting is for very specific needs, but maybe your needs are a little more complex. Beyond a single application you need e-mail, calendars, and communication services to be accessible anywhere. DynaSis offers MS Exchange hosting within their world class data centers so you can ensure high speeds and 99.999% uptime. For document sharing there is Sharepoint hosting, but if you want to have complete flexibility you need a hot desking solution.
Hot desking opens up the entire desktop environment so that employees can sign onto their “computer” anywhere using a secure, encrypted connection. ITility by DynaSis by DynaSis provides the entire range of mobile solutions and cloud management. Hot desking gives you flexibility, increased security and reduces your need for office space and IT management.
You may not be remotely working yet but the advantages are hard to turn down. Through hot desking, you save money with less personnel managing IT and less office space required because of reduced hardware. Employees can tap into the infrastructure anywhere, anytime, and on any device and become more productive than ever before. In 20 years, you will be left wondering, “Who still needs an office to do work?”
Large corporations aren’t the only businesses who face a threat from hackers. Increasingly, the targets of cyber attacks are small firms:
Unbeknownst to owner Joe Angelastri, cyber thieves planted a software program on the cash registers at his two Chicago-area magazine shops that sent customer credit-card numbers to Russia. MasterCard Inc. demanded an investigation, at Mr. Angelastri's expense, and the whole ordeal left him out about $22,000.
His experience highlights a growing threat to small businesses. Hackers are expanding their sights beyond multinationals to include any business that stores data in electronic form. Small companies, which are making the leap to computerized systems and digital records, have now become hackers' main target.
"Who would want to break into us?" asked Mr. Angelastri, who says the breach cut his annual profit in half. "We're not running a bank."
Whether hackers are stealing information or destroying it, you may be more vulnerable than you would expect. What would happen to your business if, suddenly, days, months or even years of data suddenly disappeared? Spreadsheets, financial history, customer data, employee records, presentations and plans just… gone? A recent study discovered that, of companies experiencing a “major loss” of computer records:
Using best practices developed from over 20 years of experience, DynaSis knows what data to backup and how often. You can choose which data storage option is right for you:
Our storage options can include:
IT systems are vulnerable to spam, viruses, spyware, and even disgruntled employees. Any of these could destroy or syphon data from your network. Therefor it is important to protect both the server and client side of your network. If reducing risk is important to your business, focusing on IT liabilities should be your top priority.
Recently, the public has become aware of massive technology attacks and vulnerabilities. There has been an enormous increase in sensational news stories covering hacking scandals. Hacking groups like LulzSec, who hacked Sony, Anonymous, and other hacktivist organizations have spotlighted the reality of technological malice. Unprotected systems of all sizes are ripe targets for sophisticated hacking attacks and viruses.
Even if you have a firewall, anti-virus software, and malware protection, the largest data vulnerability still isn't protected. Physical theft and disaster is one of the most common forms of tech malice. Losing data results in revenue loss, reputation damage, and diminished employee and consumer confidence.
Staying up to date with security is a major initiative in business and yet, it still poses a great challenge to even the largest corporations. For companies that don’t have security as a core competency, building the right infrastructure, hiring and training personnel, and maintaining security practices can be a heavy investment, fraught with risk.
Hiring security professionals in the past might have seemed like a nice luxury. But now, as businesses rely more on technology, the necessity to maintain an IT system’s integrity is fundamental. You can talk to DynaSis today to review your security needs. We will present you with the options available and build a solution that is right for your business. With over 20 years of industry experience, our track record speaks for itself. DynaSis’ experts build world class security systems with industry leading technologies. We manage these systems 24/7/365 in real-time and provide immediate support if anything arises. Data integrity is ensured with the highest levels of authentication, access control, and confidentiality available.
Data security and protection have been cornerstones for IT infrastructure development since the creation of the world wide web. The ability to connect to the Internet and store sensitive data is vital to nearly every business. With great power comes great responsibility. With DynaSis managed security, you can concentrate on using the power and we will bear the responsibility.
by Dave Moorman
According to Wikipedia:
Virtualization is the creation of a virtual (rather than actual) version of something, such as a hardware platform, operating system, a storage device or network resources.
While that is the technical description, it helps to know what virtualization accomplishes:
Virtualization is a key part of any new infrastructure designed today. Virtualization provides more scalability, better use of current hardware resources and much greater manageability. The goal of virtualization is to centralize administrative tasks while improving High Availability (HA) and Disaster Recovery (DR).
If this sounds a little too abstract, it’s easy to understand virtualization by peering into history. In the 1970’s computing power was extremely expensive. Due to the expense, IBM would create mainframe computers that served as a hub so that multiple computers could use the computing resources. This allowed for multiple people to tap into a single computer at the same time.
Virtualization lets you run multiple virtual servers or desktops on a single physical machine (host), sharing the resources of that single server. Basically, you are gaining more scale while using less server hardware. Virtualization works by inserting a thin layer of software directly on the server hardware or host and then loading multiple versions of the operating systems on top of it. This software layer contains a virtual machine monitor which allocates hardware resources dynamically and transparently. Multiple operating systems run concurrently on a single physical server (host) and share hardware resources with each other. You can safely run several operating systems and applications at the same time on a single server (host), with each having access to the resources it needs when it needs them.
The rise of the PC allowed everyone to have enough computing power to accomplish the tasks they needed at work and at home. Today, technology has circled back to its roots. Business owners realized that they were using troves of resources to maintain their IT department while the majority of their server hardware was using only 5% to 15%of the systems capacity on average. In the 70’s computers had to be physically attached to the mainframe in order to tap into its resources. Today, the Internet allows computing and storage to be centralized while distributing their resources in milliseconds across the globe. You no longer need your own servers or mainframes to have a world class IT infrastructure, you just need virtualization. The cloud is built on this virtualization technology. Welcome to the Cloud!
Alpharetta, Georgia – June 30, 2011 – DynaSis, the premier provider of Atlanta IT support for small businesses, has relocated operations from Roswell to Alpharetta, Georgia. The new office at 950 North Point Parkway is four miles from the previous location and represents a significant improvement in accessibility for both customers and staff.
"With the new office we gain access to high speed fiber – a 100GB connection – allowing for faster throughput to customer data and servers," states Dave Moorman, president of DynaSis. "We have also added private fiber to our downtown data center increasing the speed and thereby enhancing the security of this third offsite data backup location for our clients."
In addition to remote monitoring and support, DynaSis provides secure data backup and disaster recovery for many clients. A new offsite SAN storage array has gone online at the new offices with nightly customer backups now replicating to all three DynaSis locations: Alpharetta, Atlanta and Phoenix.
Better connectivity is also allowing for the creation of an extended telecommuting program for DynaSis staff, a perk during hot and stormy summer months that may help attract some of the help desk, NOC and CIO talent that DynaSis is recruiting. Getting closer to Georgia 400 helps to ease the commute times for staff when they do have to come into the office.
"Now when our employees arrive we’re welcoming them with newly re-engineered work areas that make better use of our office space by allowing for a more collaborative approach," continues Moorman. "Through these and other changes in their work environment, we're able to improve customer service levels while enhancing the overall culture of being a DynaSis employee."
by David J. Moorman
Hot Desking is a term that came about with Hot bunking on ships in the Navy. As businesses seek more ways to reduce their costs, they find themselves taking new and sometimes even radical approaches to meeting their goals. Cutting down on the largest expenditures is first in line. After all, a small percentage reduction in the biggest expense can save a lot of money. Employee accommodations are in the top 3 highest variable costs in most businesses. It can take lots of space and hardware to house an employee.
Market conditions has brought a new IT business philosophy onto the table as an option for reducing these space and hardware expenses. That strategy is known as hot desking. Hot desking uses a series of technologies, like VDI (Virtual Desktop Infrastruture) and virtualization, and packages them together. Hot desking gives employees complete mobility with all of the data and applications necessary to facilitate their productivity. With this new mobility, they are free from the requirements of a desk space and the same computer. They can work literally anywhere, anytime on most any device. The more dynamic the work environment, the greater benefit hot desking will provide.
If your workplace runs on more than one shift, hot desking can cut your costs in half. It’s obvious that people who work at different times can share a single computer, but shift work is rarely that cut and dry. Often times, there are overlapping shifts, flexible hours, and the same employees working multiple shifts. When your workforce has complex personnel requirements, they shouldn't have to be bound by a single desktop computer. Hot desking allows workers to use any computer that is available and still have access controls to their own customized work environment. Wherever there is a computer available, they can work.
Some businesses only need part-time employees, but it can be resource intensive to provide each one with a desk and computer. Hot desking allows part-time employees to log-in anywhere there is a computer available. Since they are only in the office part of the time, 40 part time employees can easily share 20 computers and maintain their productivity.
Remote workers only spend 10% or less of their time actually in the office. It would be ridiculous to provide them with the same resources as someone who is in the office 40+ hrs. a week. Hot desking gives remote employees independence and freedom from a single workstation.
Those who spend most of their time on the road don’t find it necessary to have a permanent spot in an office. Dedicating space and resources to people who spend a fraction of their workweek in one place need a solution that is as mobile as their lives. Hot desking is the perfect travel partner for road warriors. Regardless of their device, whether its a smart phone, tablet, or laptop, their digital work environment can be with them.
Hot desking is the ideal solution for companies that have under utilized desktops. If you notice work spaces remaining empty for any period of time in your office, hot desking is a worthy of consideration. It’s a high tech solution to an old business problem. With hot desking, you can decrease costs while increasing mobility and productivity.
David J. Moorman
Look at how United Parcel Service (UPS) markets themselves, they are a, "logistics company." Years ago, they were a packaging company with emphasis on the people that make UPS. Delivered with a friendly smile from a clean brown truck. The reality is much different. Sending packages involves data input, retrieval, bar-codes, scanners, GPS, and coordinating people, planes, trains, and automobiles. There are far more machines and technology running operations, than people. At some point in UPS’s history they realized moving things from Point A to Point B wasn't just a matter of a fit person picking up a package and dropping it off.
For at least 15 years, UPS has known that they are a technology business. It's only recent that they've come out to the public admitting it. Prior to this, customers liked the thought that a crystal chandelier might go through a different process than an office chair. Maybe, they thought, someone would dust the chandelier and handle it with white gloves. Fortunately, this isn't the case, a modern day shipping logistics system is capable of transporting both items equally as well, no white gloves are required. Customers have embraced the fact that in order to send packages, the shipping company needs to be high-tech. Technology in business is now viewed as a strength. If a company is leveraging technology to its fullest, you can count on them to be around in the future. Not embracing technology, in an onlookers opinion, is a sign a business can't adapt to the "new normal" global economy.
Embracing technology as an important part of your business can be both liberating and terrifying. Yes, there will be less of a human component in parts of your business as you gain efficiencies. Technology is already replacing the work of many people in many industries and the ratio will continue to grow. On the other hand, it also means that an individual is capable of much more production on their own assuming they accept change.
It’s time to start facing the reality that you are in the technology business. No one will hold it against you, instead, it should come as a relief. Customers count on you to lead the way, and to be there in the future.
Roswell, Georgia – May 26, 2011 – DynaSis, the premier provider of Atlanta IT support and for small businesses announced today a new Infrastructure-as-a-Service (IaaS) solution that allows businesses to gain access to the computing equipment they need without making a large capital investment and having to worry depreciation. Ascend™ is a simple, utility-based computing solution that provides businesses with all of their IT Infrastructure for a low fixed monthly fee.
“Businesses who have grown tired of making a huge capital investment in hardware and software refreshes every 3 to 4 years can now turn to DynaSis for a complete, on-premise hardware and software solution, from servers to desktops, at a low, fixed monthly fee,” states Dave Moorman, president of DynaSis.
Ascend is designed for organizations dependent on proprietary or legacy applications not supported in today’s cloud environment as well as businesses who for security or other reasons are not ready or able to make the transition to a hosted model. With Infrastructure-as-a-Service, Ascend provides the technology needed to meet their requirements, with a network and servers still located in their environment, all for a low monthly fee.
“Outfitting businesses with obsolete technology or new branch locations with IT infrastructure can be a business limiting cost for companies in expansion mode,” continues Moorman. “Ascend is also the ideal solution for growing firms who need a low cost option to get their new and/or remote offices up and running quickly and easily.”
Each Ascend installation includes file and application servers, complete with network switches, firewalls and UPS systems in a mini-rack. The out of the box solution provides for backup, disaster recovery, security and telecommuting capabilities. Microsoft Exchange email server with spam filtering is hosted in the DynaSis cloud data center for maximum uptime.
Remote monitoring and maintenance of the entire infrastructure from the DynaSis network operations center (NOC) is included plus users can access the DynaSis helpdesk through a trouble-reporting icon installed on each workstation and obtain 24 x 7 support 365 days a year.
About DynaSis
DynaSis is a managed IT service provider for small and medium sized businesses in Atlanta, Georgia. DynaSis specializes in offering on-premise and on-demand managed IT service plans, managed hosting and professional equipment installation. For more information about DynaSis services visit www.dynasis.com.
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When businesses seek IT solutions, it is important for them to understand what differentiates cloud service providers from IT technical support service providers. Cloud services offer servers to run business applications. Prior to cloud services, businesses had to buy and maintain their own hardware. This is how they work:
From Wikipedia:
The most common analogy to explain cloud computing is that of public utilities such as electricity, gas, and water. Just as centralized and standardized utilities free individuals from the difficulties of generating electricity or pumping water, cloud computing frees users from certain hardware and software installation and maintenance tasks through the use of simpler hardware that accesses a vast network of computing resources (processors, hard drives, etc.). The sharing of resources reduces the cost to individuals.
But there is a catch, the cloud provides the hardware, but you still have to manage your software solutions. Even though the cloud turns the hardware component of IT into a commodity, the software component of IT, like all of the applications your business uses, still require installation, support, maintenance, and upgrades. Cloud services like Rackspace and Amazon provide you the hardware, but for everything else, an IT service provider is needed.
In order to use the infrastructure of a data center, IT Service Providers such as DynaSis install and maintain cloud application services, or "Software as a Service (SaaS)." SaaS enables the delivery of software applications over the Internet. Using a central data center (the cloud) that is connected to the Internet, IT service activities can be managed from central locations rather than at each customer's site. The cloud eliminates the need to install and run the application on the customer's own computers thus simplifying maintenance and support.
Through the combination of cloud services and an IT service provider, you receive the full IT package. IT service providers can implement business solutions that utilize cloud infrastructures giving customers a laundry list of advantages.
by Chas Arnold
Cleaning in IT shouldn't happen once a year. Backups and archives for e-mail should be happening at least everyday. Implementing the right systems will help you maintain a clean inbox and prevent bloating. Besides cleanliness, there are three other very important reasons to have an e-mail archive system in place. E-mail archiving systems provide unmodifiable backups of e-mails for future reference, they provide a backup to e-mails in case you ever lose your e-mail data, and they can be used for litigation support.
Your e-mail system shouldn’t be like the junk closet in your house. An e-mail archive system will make sure you never have to sift through a pile of unorganized e-mails from years ago. Instead of opening the closet door and having junk fall out, you will be able to pinpoint e-mails without worry of it being lost in the abyss. You never know when you’ll need to reference an employee’s e-mail. But if anything ever happens that would call into question your employee’s communications, you’ll have a perfectly organized closet that stored their e-mails.
Unfortunately, data loss can happen when systems crash. Fortunately, there are IT solutions that help to minimize or eliminate the possibility of permanent data loss. Real-time e-mail archiving systems prevent your communications from disappearing when your systems crash. Beyond not losing data for your own sake, an archive of your e-mail communications needs to be in tact for regulatory reasons:
“As industry and government alike grow continually more reliant on information systems, particularly email, these information become more valuable. To protect this valuable information, standards and government regulations have been enacted that require certain retention and timely response to legal and information queries. A proper email archiving system allows companies to meet regulatory, and/or business records retention requirements by enabling compliance officers to easily search email stored in the archive and perform periodic reviews.”
Losing data is a miserable experience, but businesses also have to worry about the speed at which data is retrievable. If your data can be tampered with or is unorganized, you are less protected in court. Anything that could slow down or hinder the legal process, that you could have prevented with a proper e-mail archive setup, decreases your overall security:
“For legal discovery, e-mail archiving solutions will lower overall risk of spoliation and greatly speed up the discovery function because of their message indexing, audit capabilities, deduplication and protection of all e-mail messages stored in the archive. For litigation support, email can be retrieved quickly and a history of the email exists to prove its authenticity for chain of custody. For compliance support, email records are stored in the archive according to administrator defined retention policies.”
Waiting until spring to clean up your e-mails isn’t just a matter of dust collecting, it can have serious consequences. Don’t procrastinate in setting up your digital archives. Instead, implement a proactive e-mail archiving system to help protect you and your business from potential problems down the line.
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