When MendenFreiman LLP decided to change technology service providers, the company had a specific set of requirements. Their prior firm had failed to provide the necessary level of round-the-clock service and support—an issue that could cost the firm dearly in terms of lost productivity and client goodwill. When MendenFreiman Director of Operations Allan D. Freiman met with DynaSis in 2007, he knew he had found a provider that could meet the firm's high expectations. Five years later, the partnership continues to grow and thrive.

"If we are down for an hour—we don’t have access to our data —it literally costs us thousands of dollars an hour in lost productivity," says Freiman. "When we took a tour of DynaSis's facilities and met some of the staff, we saw an opportunity to maintain significantly more uptime with DynaSis than with other vendors."

Keeping the Legal Eagles Flying

Unlike firms that maintain a strict workday schedule, says Freiman, MendenFreiman's business frequently requires its staff to work nights and on weekends. To maximize attorney productivity and reduce the stress of working long hours, the company considers it paramount for staff to have remote access to the firm's databases.

"Our office hours may stop at 5:30, but we may have people working into the night," says Freiman. "We manage all relevant documents and emails so our staff can go to one place and retrieve everything we’ve done for a particular client. If we don’t have access to that data, then we’re not going to be able to meet deadlines and our clients are going to look elsewhere."

To support MendenFreiman's on-site servers, DynaSis initially implemented its 24/7/365 remote monitoring and support solution. This service also included a secure, remote-access portal through which authorized staff could access firm files from any Internet-connected location.

Since that time, DynaSis has been maintaining the company's servers in the background, applying fixes and performing other tasks that ensure maximum uptime for MendenFreiman. If a problem arises, DynaSis's Help Desk Support team stands at the ready. "DynaSis monitors our servers 24 hours a day," says Freiman. "I am very happy with the service. I like that I can get online and open up a support ticket and get status update notifications continuously."

Moving to the Cloud

After five years with Novteach remotely managing MendenFreiman's on-site servers, Freiman reports the company is moving to adopt DynaSis's fully cloud-based solution, ITility by DynaSis, and a test environment is already in the works. "This past summer, we had some server issues and our disaster recovery solution, because of our volume of data,  had a 24-hour window to up time. That prompted us to look at totally fail-safe solutions," says Freiman.

"With ITility by DynaSis, the DynaSis data center will provide a disaster recovery system that is better than what we could afford on our own," he says. "The goal is to do away with our servers and rely on DynaSis to manage our IT needs even more than we do now."

A  Solid Foundation

Freiman says his firm is comfortable making the shift to a cloud-based environment because of the excellent support and service DynaSis has provided from the outset. "DynaSis has been very accommodating to our users, even when they are working at night or on weekends," says Freiman. "They are always very customer driven and have continued to show exceptional customer service even under extreme circumstances."

In summation, Freiman notes, "We pay DynaSis a monthly fee for their service, and we look at that as an insurance premium. DynaSis has given us the confidence to make client commitments and know that we can keep them. The more we keep those commitments, the stronger our client relationships will be, and the more business they will bring us through referrals. The ability to be up and running is worth every penny."

Alpharetta, Georgia – December 15, 2011 – DynaSis, Atlanta’s premier provider of IT services and support for small and medium businesses (SMBs), today announced a new go-to-market program with Citrix Systems, Inc. For the program, DynaSis and Citrix will co-promote the firm's combined workshifting solution. DynaSis was one of the first Citrix Service Providers that Citrix chose to participate in the pilot program, which includes joint marketing and demand generation programs.

Workshifting, where companies enable their employees to work 24/7/365, from any location on any Internet-connected device, is a concept that is sweeping the globe, driven largely by the widespread adoption of mobile devices and workers' desire to perform business tasks outside office hours.

"A 2011 survey* of mobile workers found that 83% check business email after work, and 66% take a work-related device on vacation," said DynaSis President Dave Moorman. "Highly secure, reliable solutions such as ITility by DynaSis and Citrix give businesses the confidence to encourage this work outside the office, which is a win for everyone. During disruptive weather events and other natural disasters, workshifting can be a corporate lifesaver."

"In a recent Citrix survey, we determined that companies supporting workshifting enjoy strong (30%) productivity gains, but 62% of firms are not prepared to manage such efforts, especially on personal devices," said Calvin Hsu, Senior Director, product marketing, Citrix. "By partnering with our most experienced, trusted resellers, Citrix hopes to educate business owners and increase their comfort level with easy, secure solutions that support workshifting. We were pleased to invite DynaSis to be among the first partners in this effort."

"DynaSis has been a partner with Citrix since 1995 and launched our cloud-based ITility by DynaSis solution in 2006," said Moorman. "With ITility by DynaSis, we host our clients' data, as well as email and other applications, securely in the cloud. We have always used Citrix XenApp for the remote user interface, and our customers love it and trust it. Increasingly, our clients are leveraging ITility by DynaSis with Citrix for work-shifting to increase worker satisfaction and corporate productivity. It's a natural fit for Citrix and DynaSis to promote this effort."

About Citrix Systems, Inc.
Citrix Systems, Inc. (NASDAQ:CTXS) is a leading provider of virtual computing solutions that help people work and play from anywhere on any device. More than 230,000 enterprises rely on Citrix to create better ways for people, IT and business to work through virtual meetings, desktops and datacenters. Citrix virtualization, networking and cloud solutions deliver over 100 million corporate desktops and touch approximately 75 percent of Internet users each day. Citrix partners with over 10,000 companies in 100 countries. Annual revenue in 2010 was $1.87 billion. Learn more at www.citrix.com.

About DynaSis
DynaSis is a managed IT service provider for small and medium sized businesses in Atlanta, Georgia. DynaSis specializes in offering on-premise and on-demand managed IT service plans, managed hosting and professional equipment installation. For more information about DynaSis services visit www.dynasis.com.

*Third annual Osterman Research Survey, November, 2011.

In the past 5 years, businesses have learned how to get by with less, but sometimes the constraint is unsustainable. Budgets, especially in IT, have been disproportionately affected by the big squeeze, but eventually people will have to upgrade their aging infrastructures and look to strategic business capabilities (SBC's) to get back to growth.

Businesses are demanding better IT services and functionality, while offering minimal to no increase in their total IT spend. In response, IT service providers like DynaSis have continued to innovate and create new IT solutions to meet the demand, but the solutions can change the very core of their daily business. The question that needs to be considered is whether businesses are willing to adapt to the new landscape.

Getting Ahead Of The Curve

In many cases, technology change has outpaced the ability of IT departments and staff to change along with it. To take advantage of technology innovations, rather than becoming a victim of them, businesses must challenge traditional ways of thinking and working. But at the same time, they must reduce or maintain operating costs.

Most businesses do not have the IT knowledge necessary to determine what they need to do in order to get ahead of the curve and gain a competitive advantage. Instead of trying to hire a single person who can handle IT, what if they relied on another business who could do much more, with less?

IT As A Utility

Similar to the utilities companies that provide your power, computing has itself have become a utility too. Why continue to maintain IT in-house, when you can get much better by tapping into a larger, more efficient IT resource like DynaSis? Outsourcing IT has become the natural evolution of the IT department. A cloud provider has more technology, expertise and resources to transform your business. We do nothing but manage IT for businesses so we can design the best solutions at the lowest costs. The goal is to add new technologies like Mobility, Business Continuity, Security and Disaster Recover to enhance your organizations competitiveness in the market place. Doing this and it being cost neutral is what we do.

You don’t have to worry about where the technology is going and how to keep up. Instead, you can think about what your business can do with all of the new potential.

If you would like to tap into the power and efficiency of managed IT services, feel free to give us a call. DynaSis will get you ahead of the curve.

Small businesses have been outsourcing their IT for decades, but the recent economic slump has stoked the fire. Thousands of small businesses have found that outsourcing IT services provides them with better, more affordable IT services and support than they could have ever managed internally.

IT services can be customized to fit every businesses unique needs and processes. Some people just need to outsource their maintenance while others might bring in outside experts for a full system upgrade. But there is one IT component that all businesses should be utilizing no matter what: cloud services.

Cloud Services

Through cloud services, businesses can access e-mail and office software from anywhere, even at home or on the road. Servers and Applications are centralized in data centers by a Cloud IT provider so that client’s can increase their capabilities without having to invest in new hardware, infrastructure, or the training of new IT personnel.

With the cloud service, consumers do not need to buy expensive hardware or software upfront. Instead, they can pay for specific cloud services like e-mail. Since the e-mail servers are housed in high security data centers, you never have to worry about running low on storage or forgetting to backup your system. Security, backups, and storage are baked right into the services so you never have to worry about them again.

E-mail Cloud Providers

Most people already use cloud services without even realizing it. Mail applications like Gmail, Hotmail, MSN, and Yahoo provide e-mail to millions of users and they never have to worry about upgrading their hardware or software in order to upgrade to the next version. You can access those applications from any smart phone, tablet, or computer. Your e-mail is always available and working so that you can access it anywhere, anytime, and from any device.

With the world moving towards more reliance on technology for their day-to-day activities, experts who know how to handle your IT systems are more important than ever before. Your costs for maintenance will be greatly reduced without the liability of buying software and hardware. Powerful IT service providers like DynaSis give you access to the best available technologies so that you can move your business forward into the future.

Alpharetta, Georgia – October 27, 2011 – DynaSis, Atlanta’s premier provider of IT services and support for small and medium businesses (SMBs), today announced a new agreement with Harrington Group, Inc., one of the Southeast's largest and most experienced fire protection engineering consulting and design firms. Under the terms of the agreement, DynaSis' will become Harrington Group's IT Service Provider, including deployment of DynaSis' Digital Veins solution.

Digital Veins is DynaSis' proactive IT monitoring and maintenance service that provides 24/7/365 oversight, problem resolution and disruption prevention. Under the terms of the agreement, DynaSis will also transition Harrington Group to a current-generation backup solution, facilitate infrastructure upgrades for the firm and help position them for a potential transition to a fully cloud-based IT model.

“We’ll be an engaged contributor to their success by bringing them round-the-clock infrastructure maintenance, security and service continuity," said DynaSis President Dave Moorman. "We'll also be making recommendations for hardware and software that is standards-based and will advance their eventual goal of adopting cloud technologies."

Although DynaSis' long history of successfully supporting on-premise equipment is what sealed the deal for Harrington Group, the potential of the cloud—and DynaSis equal proficiency in that arena—were major factors in Harrington Group's decision.

"I waited for a high-quality company providing a full range of services with their own robust, internal service delivery models," said Harrington Group President and CEO Jeff L. Harrington, P.E., FSFPE. "DynaSis has emerged as a leader in this area—and a player in services for the cloud—and can provide all of our needs for the next 10-15 yrs and beyond."

About Harrington Group
Harrington Group, Inc. is an engineering design and consulting firm with offices in metro- Atlanta, Georgia, and Charlotte, North Carolina. Our firm specializes in Fire Protection Engineering, Forensic Engineering and Property Loss Control Consulting. Established in 1986, the firm has grown to become one of the largest and most experienced practices headquartered in the southeast region dedicated to these engineering specialties. For more information, visit www.hgi-fire.com.

About DynaSis
DynaSis is a managed IT service provider for small and medium sized businesses in Atlanta, Georgia. DynaSis specializes in offering on-premise and on-demand managed IT service plans, managed hosting and professional equipment installation. For more information about DynaSis' services, visit www.dynasis.com.

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Workshifting—the ability for employees to work anytime and anywhere, whether at home, at a coffee shop, or in line at the grocery store—is a concept whose time has come. Not only are employers now able to support workshifting at a variety of levels, but surveys indicate employees want to workshift, even if it's only checking business email first thing in the morning. In fact, a 2011 survey of mobile workers (those with access to mobile business devices outside the office) indicated that 35% of them check business email before doing anything else in the morning—even before getting dressed.

Workshifting at a basic level enables employees to get morning distractions, such as answering overnight emails, out of the way before they reach the office. It lets them put formerly unproductive time, such as time on the train or in line at the coffee shop, to good use.

A large percentage of workers perceive that this approach makes their jobs easier and less stressful, and it certainly boosts corporate productivity. Perhaps even more importantly for small and medium-sized businesses (SMBs) in a tight economy, 37% of non-workshifting employees in a recent survey indicated they would take a pay cut if they could work from home.

Some companies are already hiring 100% workshifted employees. These individuals come into the office only when needed for a presentation or other group effort. They are allowed to perform their work wherever they see fit. It's the newest form of telecommuting and it's catching on in businesses of all sizes.

This trend has seen greater adoption by larger enterprises than by the SMB sector, and the reasons are evident. Workshifting almost always involves letting employees use their personal devices—home PCs; smartphones; tablets. SMBs are overwhelmed by the complexities of setting up user policies, access restrictions and other safeguards for mobile devices, yet they do not want to put the business at risk.

Fortunately, managed services like ITility by DynaSis can bridge the gap for SMBs, because the secure Citrix portal used for both staff and management access works on any Internet connected device, but stores no information on it. It's a utility workers use to open a window to corporate data, and when it closes, the gate goes down. Business owners or their designates have full control over access permissions, but DynaSis handles all the configuration issues. It's truly as simple and safe as it sounds.

For more on the benefits of workshifting, we invite you to browse the resources we offer here. Check back often as we will keep adding more.

Have you ever been so frustrated at a piece of office equipment that tossing it out of a window seems like a reasonable option? The machines that give us unprecedented productivity can also bring grownups to their knees. Let’s face it, we've all banged a keyboard, shook a monitor, or kicked the desktop tower during these times of frustration.

What else is there to do?

You can always lease the machinery instead. Sick of spending unnecessary amounts of time and effort, thousands of businesses gave up maintaining their office printer/Fax/copier over a decade ago. Today, Xeroxes are only a small part of a much larger system. Instead of outsourcing that one piece, your entire IT infrastructure can be leased or bought via subscription, saving you time and money while giving you access to unprecedented opportunities.

ITility by DynaSis by DynaSis - The Future Of IT

While businesses gave up banging their heads on the copy machine, they continued the struggle with their computer infrastructure. Every day, thousands of SMB’s around the United States struggle to maintain their aging, depreciating computers and servers. Instead of focusing on their core competency, improving customer relationships, and expanding business, they are forced to expend resources just to keep their current systems operational. These businesses are in essence running their own utility power plants instead of tapping into the existing computing grid.

Do you worry about how you receive your electricity?

IT can be like any other utility. Other people more qualified  can build, maintain, and scale your IT system. You never have to worry about it. Simply flick a switch and you have what you need, when you need it. Like your Xerox, IT infrastructure can be leased or acquired via subscription instead of bought. You never have to worry about how IT works, hiring IT personnel, or making sure your system can properly scale. Through DynaSis, IT systems can be scaled up and down on a monthly basis, per-user.

The days of building your own utility power plant are over. Stop kicking your desktop, there are professionals at DynaSis who can troubleshoot it for you 24/7/365. While we build you a system that provides access to more power than ever before, you can focus time and energy on the things that make your business great. All you need to do is flip the switch and we’ll be there with desktops, servers, and software in tow.

According to Wikipedia, green IT is alive and strong:

The goals of green computing are similar to green chemistry; reduce the use of hazardous materials, maximize energy efficiency during the product's lifetime, and promote the recyclable or biodegradability of defunct products and factory waste. Research continues into key areas such as making the use of computers as energy-efficient as possible, and designing algorithms and systems for efficiency-related computer technologies.

And Google has launched a major green initiative with $350 million on the line:

Whether we’re deciding how best to invest $350 million in renewable energy or wondering how technology can help Amazonian tribes protect their land, questions are at the heart of our green efforts. Our search for answers often leads to changes in operations, sparks innovative research or reveals opportunities for collaboration. Our learning process is ongoing, but the questions we ask — and the answers we discover — bring us closer to true sustainability.

Spending money for the sake of being green, like installing $15k solar panels that will take 100 years to generate a return, is at least impractical and at worst more wasteful than the “green” label might imply. A truly green solution saves you money because it is more efficient, and therefor, less wasteful than alternatives. You may want to reduce CO2 emissions to save the environment, or you can think that being green is just a marketing label, but would like to save money. Either way, you can save money and gain power by taking advantage of virtualization technologies. Virtualization is considered a green IT solution because it reduces both cost and CO2 emissions.

The problem with current IT configurations is that businesses are unnecessarily paying for an inefficient system. Most computer servers run at an average of 15% utilization. The other 85% sits idle consuming energy, producing nothing in return. Virtualization dynamically allocates resources among servers to increase utilization and efficiency. You can save CO2 and money by deploying a virtualization solution and open up new possibilities. Add in Telecommuting to your strategy and you see an increase in employee availability and productivity. Whatever green means to you, it is great to have a concern for the environment and how you might effect it. To DynaSis, green IT means increasing efficiency while using less power, providing telecommuting where applicable and leveraging technologies to do our part. So does green IT exisit? We think so!

Virtualization is a high tech sounding word, but for most businesses it translates into a great way to save money, increasing reliability and improving your bottom line. The goal of virtualization as a technology is to centralize administrative tasks and support while improving scalability and efficiency. It’s serves as a way to do more with less. You will have:

1. Less Hardware

Hardware investment is one of the most expensive components of a businesses IT infrastructure. After thousands of dollars spent, the hardware depreciates and becomes obsolete in a blink of an eye. Virtualization allows businesses to centralize their hardware so that more software can be run on fewer machines. Without the steep cost of investment, your money can be spent on other forms of IT that offer a competitive advantage in the marketplace.

2. Better management and support

Less machines means less support to keep everything running. Not only will you need less support to tend to your IT, but those who do will have far more power at their fingertips. With the servers virtualized, your support team will be able to accomplish all of their IT tasks remotely and closely monitor all of the activity. Spending less time on servers means having the ability to spend more time   users. Since virtualization does not rely on the performance of any one machine, it can be easily moved about. Therefor, upgrades, patches, and installations can occur seamlessly without the need to turn machines on and off. Scheduled down times becomes unnecessary.

3. More Flexibility

Having a virtualized infrastructure gives businesses the ability to easily evolve their technology. Scalability is inherent in virtualized environments. So downsizing and growing will not dramatically impact the cost of your IT. In fact, decreased cost and downtime will shore up resources for new technologies that provide more benefits.

4. More Security

Less support and less machinery increases your overall security. Since your IT is controlled in a defined space with a small group of people, monitoring network activity for malicious activity is easily manageable. When anomalies are detected, isolating, quarantining, and fixing the problem will ensure that it does not effect all of your IT operations.

Simple IT

Virtualization is a technology that boasts that less is more mentality. By using less hardware servers you have the ability to receive more power, flexibility, and security. All the while, you are also using less money to get you there. At DynaSis, we are a proud provider of virtualization support and services. Anything that helps to make your IT profitable is our bottom line. It’s as simple as that. Check out our Ascend Hybrid-Cloud Solution to see how we can upgrade your infrastructure leveraging virtualization.